• Account Supervisor

    ID
    2018-3011
    Category
    Account Management
    Employment Type
    Regular Full-Time
    Location
    US-IL-Chicago
  •  

    Attention challengers of normal. We need curious people. The kind of people who know that ideas sometimes have to be wrestled to the ground and other times taken out for dinner. We need people to make ideas that move people. Is it fun? Yep. Is it hard work? Yep. We have good coffee. We will pay you. You will grow. Come on in, the water is fine.

    Summary

    The Account Supervisor is an individual whom has a strong background in integrated marketing and understanding of the holistic marketing ecosystem with consumers and shoppers. Expectations include managing client(s) relationships, the development and execution of marketing programs, and agency financial performance of one or more accounts/brands. This individual will oversee and manage the creative execution and implementation phases of marketing programs, and will partner with account director to lead strategic development of client account. Building strong client relationships through delivery of expert counsel, understanding of client’s business, achievement of objectives and flawless execution.

    What You'll Do

    • Build rapport and credibility with day-to-day and senior level clients based on trust and expert strategic counsel
    • Serve as an expert in the client’s business and category, staying abreast of competitors, product development and market trends, and sharing information with internal team members
    • Stay alert for opportunities to grow client business; research client’s category and competitive landscape; define key strategic issues and opportunities for the brand/category and impact on client’s objectives; author POVs and strategies to address issues/opportunities and present to client
    • Develop and execute marketing solutions to address client’s challenges
      • Provide well-grounded marketing recommendations and ideas to clients based on their objectives and business needs 
      • Own development of proposals/presentations with input from account lead
      • Collaborate with the client, account director, strategy and creative to develop creative briefs
      • Manage the creative development process from concept phase through to production
      • Evaluate copy, layouts, artwork, media plans and productions materials and make suggested revisions in keeping with agreed upon strategy and business objectives
      • Quickly and effectively resolve client problems/concerns to ensure client satisfaction
      • Evaluate effectiveness of marketing programs, make recommendations to optimize future iterations of the programs and determine next steps
    • Lead internal and client meetings, presentations and calls; prepare relevant documents, including agendas, presentation decks and follow up communications, etc.
    • Manage project scopes and budgets; alert client of financial and timing implications of their request(s); secure client approval to proceed; and revise budgets as needed
    • Regularly meet with the finance, resource management and operations departments to outline current and projected workload of team and plan staffing needs
    • Keep agency team informed of client requests and changes; anticipate potential problems and potential implications; proactively develop and execute solutions; allocate necessary resources
    • Look for and keep Account Director informed of new opportunities through organic growth on Accounts
    • Be involved in new business opportunities, presentations and development of client business
    • Lead development of direct reports through mentorship, coaching and ongoing performance feedback and identification of learning opportunities
    • Enter time reports once a week, at a minimum, and expense reports within 10 days of incurred expense
    • Approve time for team once a week, at a minimum, and approve expenses within 2 days of receipt
    • Handle other duties as assigned by supervisor

    Our Ideal Candidate

    • Bachelor’s degree in advertising, marketing, communications, related field or equivalent combination of education and experience
    • 6+ years of advertising or marketing experience; agency experience required
    • Comprehensive knowledge of client category and business objectives, and a clear understanding of the key strategic issues that impact the client’s business
    • Ability to build relationships and collaborate effectively with clients, agency partners, other departments and teams to successfully deliver quality work
    • Ability to communicate clearly, thoroughly, succinctly and in a timely manner both verbally and in written form; ability to respond to comments, suggestions and criticisms in a thoughtful and constructive manner
    • Strong presentation skills; ability to successfully present and sell new thinking, strategies and/or ideas to clients
    • Strong attention to detail, organization and process orientation, demonstrated through actively and effectively managing timelines, budgets, and deliverables for multiple projects simultaneously
    • Proactive approach, demonstrated by successfully anticipating potential problems/obstacles, understanding implications and implementing solutions
    • Ability to analyze results, interpret data, draw sound conclusions, and develop insightful and actionable recommendations
    • Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook
    • Experience managing and/or mentoring individuals and providing constructive feedback that is actionable

    Who We Are

    We make inspiring creative. It’s not always the kind of work that hangs in a gallery, but it’s the kind that inspires people to buy well. We are an enterprise of thinkers and tinkerers armed with tools you won’t find anywhere else. We work hard. We play hard. We make rules. We break rules. We win awards that make our clients happy and your friends jealous. We will help move your career forward. We will challenge you, and we will celebrate successes with you. 
     
    Geometry Global, the world’s largest and most international brand activation agency, drives conversion, action and purchase through award-winning programs that change behavior and inspire people to buy well. With teams in 56 markets, Geometry Global has expertise in shopper, digital, experiential, relationship, promotional and trade marketing. Some of our clients are big hitters like Unilever, Kimberly-Clark, and Mondelez. Geometry Global is a WPP company. (NASDAQ: WPPGY). www.geometry.com 

    Geometry Global is an Equal Opportunity Employer that offers competitive salary, comprehensive benefits and great training programs. With the high volume of replies, we receive, it is not possible for us to personally respond to all prospective candidates. Please be assured that your resume will be reviewed and you will be contacted if there is an interest in your background and experience.

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