• Account Director

    Account Management
    Employment Type
    Regular Full-Time

    Attention challengers of normal. We need curious people. The kind of people who know that ideas sometimes have to be wrestled to the ground and other times taken out for dinner. We need people to make ideas that move people. Is it fun? Yep. Is it hard work? Yep. We have good coffee. We will pay you. You will grow. Come on in, the water is fine.


    This position is located in our Toronto office. 


    The Account Director manages one or more client businesses or brands.  Ensures team members are working together effectively and maximizing agency capabilities and resources to deliver outstanding work to clients and profitability to the agency.  Leads strategic development of account(s), identifying new opportunities to grow account and agency billings. Builds and maintains strong client relationships through delivery of expert counsel, understanding of the client’s business, flawless execution, and achievement of client’s objectives.

    What You'll Do

    • Build rapport and credibility with day-to-day and senior level clients based on trust and expert strategic counsel
    • Serve as an expert in the client’s business and category, staying abreast of competitors, product development and market trends, and sharing information with internal team members
    • Develop marketing solutions to address client’s challenges
    • Guide client in evaluating effectiveness of marketing programs and determine next steps
    • Partner with strategic planning and creative to meet key client marketing objectives, push forward insights and ideas, deliver compelling creative product and maintain high standards
    • Provide well-grounded recommendations and guidance to clients based on their objectives and business needs 
    • Lead internal and client meetings and presentations; develop and deliver proposals, decks, agendas and follow up communications
    • Partner with business lead to develop measurement criteria for all projects, holding appropriate team members accountable for results
    • Analyze program results, summarize findings, and recommend program enhancements and/or changes to improve going forward
      • Assist senior leadership in the development of program recaps and associated presentations for clients based on analysis of results and recommendations
    • Quickly and effectively resolve client problems/concerns to ensure client satisfaction
    • Stay alert for opportunities to grow client business; partners with creative and strategic planning to proactively develop new ideas, strategies and/or proposals that will help client solve challenges and/or achieve objectives
    • Manage revenue forecasting for assigned account(s) and oversee account(s) profitability
      • Identify opportunities to meet or exceed revenue goals
      • Track budgets; assess client requests that fall outside of scope; revise budgets as needed; alert client of financial implications and secure approval to proceed
    • Interact with relevant agency department heads to outline current and projected workload for resource planning, upfront planning process and overall staffing/resource allocation
    • Identify ways to improve overall WOW (performance – effectiveness and efficiency of business)
    • Lead development of direct reports through mentorship, coaching and ongoing performance feedback and identification of learning opportunities
    • Manage and career develop a team of high functioning direct reports
    • Report into U.S. and Canadian executive leadership
    • In collaboration with Executive Leadership support and execute the strategic plan of the local Toronto office
    • Handle other duties as assigned by supervisor
    • Enter time reports once a week, at a minimum, and expense reports within 10 days of incurred expense
    • Approve time for team once a week, at a minimum, and approve expenses within 2 days of receipt

    Our Ideal Candidate

    • Bachelor’s degree in advertising, marketing, communications, related field or equivalent combination of education and experience
    • 10+ years of advertising or marketing experience; agency experience required  
    • Comprehensive knowledge of client category and business objectives, and a clear understanding of the key strategic issues that impact the client’s business
    • Ability to build relationships and collaborate effectively with clients, agency partners, other departments and teams to successfully deliver quality work
    • Ability to communicate clearly, thoroughly, succinctly and in a timely manner both verbally and in written form; ability to respond to comments, suggestions and criticisms in a thoughtful and constructive manner
    • Strong presentation skills; ability to successfully present and sell new thinking, strategies and/or ideas to clients; ability to influence and/or persuade key stakeholders to POV
    • Proactive approach, demonstrated by bringing new and relevant ideas and marketing opportunities to the client unprompted
    • Ability to analyze results, interpret data, draw sound conclusions, and develop insightful and actionable recommendations
    • Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Keynote5 and Outlook
    • Experience leading, managing and mentoring teams and providing constructive feedback that is actionable
    • CPG Brand and Shopper Marketing experience, including a basic understanding of retail media (mobile, digital, instore, DM)
    • Working knowledge of Canada Retailers including, but not limited to, Walmart, Shoppers Drug Mart, Loblaws, Sobeys, etc.
    • eCommerce knowledge/experience welcomed

    Who We Are

    We make inspiring creative. It’s not always the kind of work that hangs in a gallery, but it’s the kind that inspires people to buy well. We are an enterprise of thinkers and tinkerers armed with tools you won’t find anywhere else. We work hard. We play hard. We make rules. We break rules. We win awards that make our clients happy and your friends jealous. We will help move your career forward. We will challenge you, and we will celebrate successes with you. 
    Geometry Global, the world’s largest and most international brand activation agency, drives conversion, action and purchase through award-winning programs that change behavior and inspire people to buy well. With teams in 56 markets, Geometry Global has expertise in shopper, digital, experiential, relationship, promotional and trade marketing. Some of our clients are big hitters like Unilever, Kimberly-Clark, and Mondelez. Geometry Global is a WPP company. (NASDAQ: WPPGY). www.geometry.com 

    Geometry Global is an Equal Opportunity Employer that offers competitive salary, comprehensive benefits and great training programs. With the high volume of replies, we receive, it is not possible for us to personally respond to all prospective candidates. Please be assured that your resume will be reviewed and you will be contacted if there is an interest in your background and experience.


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